Legal

Copyright and Intellectual Property Policy

Volta Connect Studio

Last updated: 9 March 2026

1. Our Commitment to IP Rights

Volta XR Ltd ("Volta") respects the intellectual property rights of others and expects users of Volta Connect Studio ("Platform") to do the same. This policy explains how we handle reports of alleged intellectual property infringement, and how affected parties can submit and respond to notices.

This policy applies to all content accessible through or hosted on the Platform, including experiences created by users and content submitted by audience members.

2. Reporting Infringement

If you believe that content on the Platform infringes your copyright, trade mark, or other intellectual property rights, please send a written notice to our designated IP contact:

Email: ip@volta-xr.com

Subject line: IP Infringement Notice — [your name / organisation]

2.1 What Your Notice Must Include

To be valid, your notice must include all of the following:

  1. Identification of the work: A clear description of the copyrighted work, trade mark, or other IP right you claim has been infringed. If multiple works are covered by a single notice, a representative list is acceptable for copyright claims.
  2. Identification of the infringing material: A description of where the allegedly infringing content appears on the Platform, with enough detail for us to locate it (e.g. a URL, a layout ID, or a description of the experience and the venue/event where it was displayed).
  3. Your contact details: Your full name, mailing address, telephone number, and email address.
  4. Good faith statement: A statement that you have a good faith belief that the use of the material is not authorised by the rights holder, their agent, or the law.
  5. Accuracy statement: A statement that the information in your notice is accurate, and — under penalty of perjury (or equivalent declaration under English law) — that you are authorised to act on behalf of the rights holder.
  6. Signature: A physical or electronic signature of the rights holder or an authorised representative.

Notices that do not include all required elements may not be actioned. Deliberately false notices may expose the sender to legal liability.

3. How We Handle Notices

On receipt of a valid and complete notice, Volta will:

  1. Acknowledge receipt of the notice (typically within 5 business days);
  2. Review the notice and assess whether the identified content is accessible through the Platform;
  3. Where appropriate, remove or disable access to the allegedly infringing content;
  4. Notify the user who posted the content that a notice has been received and that their content has been removed or restricted, where practicable and not otherwise prohibited.

Volta's response to a notice does not constitute an admission that the identified content infringes any intellectual property right. We reserve the right to assess each notice on its merits and to reinstate content that we determine was wrongly removed following a valid counter-notice (see Section 4).

4. Counter-Notice

If you believe your content was removed or restricted in error (e.g. because you have a licence to use the material, or the use constitutes fair dealing), you may submit a counter-notice to ip@volta-xr.com.

4.1 What Your Counter-Notice Must Include

  1. Identification of the material that was removed and where it appeared before removal;
  2. A statement under penalty of perjury that you have a good faith belief that the material was removed as a result of mistake or misidentification;
  3. Your name, address, telephone number, and email address;
  4. A statement that you consent to the jurisdiction of the courts of England and Wales (or the courts of your jurisdiction if outside the UK) to resolve any dispute concerning the content;
  5. Your physical or electronic signature.

4.2 Process Following Counter-Notice

On receipt of a valid counter-notice, Volta will forward it to the original complainant and may restore the content after a reasonable period (typically 10 business days) if the complainant does not notify us that they have initiated legal proceedings.

5. Repeat Infringers

Volta has a policy of terminating the accounts of users who are found to be repeat infringers. A "repeat infringer" is a user who has had content removed following two or more valid and uncontested IP infringement notices within any 12-month period, or who Volta has reasonable grounds to believe is systematically infringing third-party rights.

Volta reserves the right to terminate access immediately and without warning where the infringement is severe, involves commercial-scale copying, or where the user has previously submitted a dishonest counter-notice.

6. Trade Mark Complaints

For complaints involving trade mark infringement (as opposed to copyright), please follow the same process as Section 2, and include:

  • the registration number and class of the trade mark (if registered);
  • the jurisdiction in which it is registered;
  • an explanation of how the use on the Platform causes or is likely to cause confusion with your mark.

7. Volt's Own Intellectual Property

The Volta name, logo, and all software, design, and content provided by Volta through the Platform are protected by copyright, trade mark, and other intellectual property laws. You must not use Volta's branding, trade marks, or proprietary materials without our prior written consent, except as expressly permitted by the EULA.

8. Contact

IP and copyright matters: ip@volta-xr.com